James Soliman

Review of San Su: Sushi & Cocktails

Agh, I do not know why I returned back to this pla...

Agh, I do not know why I returned back to this place. With the exception of the food quality, this place dissapoints me. The price for sushi and entrees is typically $1-$3 more than any other sushi restaurant in the area, but what really is the buzzkill here is the service.

Service.
Is.
Horrible.

My co-worker and I went back here for a late lunch around 1PM on a weekday. Had to wait a few minutes to get a seat, but after at least 15 minutes we still had not been asked about drinks or greeted by our waiter. A few minutes later, moments before we were about to get up and leave our waiter came. The waiter unapologetically asked for our drinks and we ordered immediately in fear we might never see him again, and we didn't not until 10 minutes after we got our food from someone else, which was 30 minutes after we ordered. Grand total of 40 minutes since the last time we saw him. I am pretty sure I saw other people get up and leave as well.

The saving grace was the food, it was fresh and tasted good, but only as good as it could taste after it was soured by the customer experience we had received.
I am not sure I will ever be back here, it will definitely take alot of convincing from my co-workers to get me back and I am not even sure they want to come back even though they were Sansu enthusiasts!

Never did our waiter apologize. I really think he thought he was a good waiter and was doing a swell job. The 2 stars is for the actual food, since it was fresh and tasted good. If I could have given my tip to the chefs directly, I would have.

Save your time and money and go to AI Fusion, weekday specials and a bartender/staff that actually seems to care.