J

Joy Brown

4 years ago

My bf and I purchased a Sterling home and took pos...

My bf and I purchased a Sterling home and took possession April 2016.
It has been nothing but headaches SINCE!

We purchased with the landscaping and fence written into our contract. We moved in and that was when we noticed things weren't "quite" right. Baseboards cut at an angle, not all the way to the floor. The carpet is pulling from the stairs. There was a hole in the wall above the kitchen cupboards! We've had to miss work to have contractors come in the fix mistakes that should have never been there to begin with.

We had to call and complain to get our rough grade begun. Then we had to call and complain to get the sod down.

Our deck stairs took ages to come and be installed.....and now are already cracking! We've been told by our contractor that "wood boards may split, warp or cup with exposure to the natural environment" We've only had them 2 MONTHS!?! He's pretty much said, they are fine for now and we aren't changing them.

We are now fighting for our fence. Sterling is telling us one thing, the fencing company another. I am exhausted from fighting over things that should be done properly. We are paying THEM to do the work that was legally promised to us.

Buyer beware when purchasing a Sterling home. They are wonderful until they have your money, then you have to fight to get them to do anything else.

Not happy.

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