S

Stephen Mitchell

3 years ago

So far so good my claims handler Laura McNally has...

So far so good my claims handler Laura McNally has been more than helpful via telephone calls and letters and though still relatively early days things seem to be moving along smoothly not always quick to respond to e-mails but I imagine the volume of cases these people deal with would make this almost impossible to respond to everybody right away, patience seems to be the key the claims process is far from straight forward and I have generally been put at ease general feeling my case is in safe hands. 3stars at present but I things continue to go the right way that will be upped to 5 at the end of the process, thanks.
Got to say marvelous service Laura it has been a real pleasure talking to you thank you for all your help and support in settling my claim, thank you 5 stars

Comments:

No comments