Joe Rodriquez

Review of Desert Wind Harley-Davidson

This place is full of great people that will bend ...

This place is full of great people that will bend over backwards to sell you something. On the flip side this place is also full of people that after they have your money will do little for the costumer. In May of 2013 I purchased my 1st Harley form Chandler HD competitor Chester s HD in Mesa. The bike was beautiful complete with all the bells and whistles (exhaust, baker 7 speed, apes, k&n and power commander). Even better yet, was the dealer offered what was advertised and sold as an extended warranty that covered all the extra bells and whistles one catch I would have to pay a small $50 deductible every time to took the bike in. Well after about 2 weeks of owning my new bike the gremlins started to appear. Well I m sorry to report HD fan s if you purchased the extended covers everything warranty plan it doesn t cover much.

About 1 1/2 years ago Chandler HD started showing up at my work where we have local vendors bring their products one site to advertise to the employee s what they have to offer. I meet with Chandler HD rep and shared my story and all the troubles I had dealing with Chester s HD with my purchase. He told me that I could take the bike to any HD dealer for warranty work and assured me that if I gave his shop the opportunity his service department would get my bike moving in the right direction and stop marking her territory. Well I took the Chandler HD rep up on his offer and back in 2014 I began taking my bike to Chandler HD. I would like to give you all the hope that Chandler HD sales rep was going to make good on what he was out selling during his visits local businesses. But truth be told my bike is back in the shop waiting and the phone calls with excuses is starting to pile up again just like the bill the stacks up way past the $50 deductible. Below is the list of times I have taken what was going to be the freedom on 2 wheels into Chester s 1-5 and Chandler HD 6-? During my last 23 months of owning the bike 3 of those months have been visiting either Chandler HD or Chester s HD service department.

1. Rear tire that separated
2. Bike ran rich smelt like fuel was running out of the tail pipe
3. Oil leak primary
4. Oil leak shift leaver
5. Exhaust tip and baffle fell off the bike while going down the Loop 202
6. Oil leak and main bearing
7. Oil leak tranny
8. Oil leak fork seal / brakes
9. Bike backfires through air cleaner Oil leak tranny main bearing Oil leak clutch cable
10. Bike backfires through air cleaner , Oil light on and died on Glendale and Loop 101 during bike week.