Max Spade

Review of Lasco Ford

Great place to buy a car, however the service side...

Great place to buy a car, however the service side, is very unorganized, and has little to no communication. I set up an appointment for warranty work, took it in, and didn't hear anything for 2 days, so I called them. They tell me that they haven't even looked at it, so I asked what was the point of seeing an appointment. He says,"so we can get it into the parking lot, and get to it when we have time". I asked him why he didn't just set up the appointment, for when they're ready. He says"yeah, I guess we can do that" I still haven't gotten the call, a full week later. That means they fully planned on just having my car until they felt like looking at it. I asked for a courtesy car as well, and was denied.