They are not responsive! Im owed $1430 of retroac...

They are not responsive! Im owed $1430 of retroactive pay and no one can tell me, when I'll receive it. I waited in the Chat line from 10am 430pm on Tuedsay 5-25-2021, only to be bumped out of the line at: 430pm, when their office closed. Ive reached out to the Zen Desk, they can't give me an answer either. Something about a glitch in their system that accounting has to handle. I've been waiting on accounting to handle it since March 12, 2021. It's 2 months later. Im still missing my retroactive payment and my bills are getting behind! Maybe going to the physical office, will expedite my case! I doubt it but that's my next option.