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Ryan Bristol Review of Mountain Laurel Resort and Spa...
Terrible service, expected to check in at 5am, whi...
Terrible service, expected to check in at 5am, which is the time selected on the website and confirmed on the email. After arriving at 5am I was turned away saying that the check in time was at the earliest 4pm. If this was the case the hotel needs some serious updates on their website and should not confirm the time via email.
Update: food was found in the refrigerator after not being able to check in early due to the hotels "cleaning policy due to covid." Never recommending this place to anyone and if someone asks where to go there are plenty of cleaner hotels just a couple minutes away.
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