Needing an engine replaced and so far I have tried...

Needing an engine replaced and so far I have tried calling for an hour to set up the appointment with no luck. Either the phone rings and goes to voicemail and they don't return my call or they answer and I tell them what I need then they put me on hold then it goes to voicemail again. I would love to give you my money but you're not making it easy. Is my money not good enough for you?