First off the service was very friendly and they w...

First off the service was very friendly and they were knowledgeable about the product. BUT we went there to buy a full Sonos system because we had been wanting one for a long time and they were having a great sale.

The problem was that although there was a big sign out front advertising this sale, no one knew about the prices in the flyer we had perused. The prices in store were not the sale price and we had to show them their flyer showing their actual sale price in order to get that price. And we had to check each item for the sale price because they didn't. Now we did save about $1,500 but wouldn't have if we hadn't been extremely vigilant.

Then the sales people were congratulating us on what a great deal we got. Yeah people, we know, that's why we came in. We just didn't expect to have to fight for the sale price on each item.