Saint Lemon

Review of Skin Specialists, PC

Before coming in for my visit, I was trying to get...

Before coming in for my visit, I was trying to get in everywhere. I called 4 specialists prior and no one even took the time to offer to put me on a potential callback list if a cancellation had come up. But Skin Specialists PC did! They also made sure I got an appointment set up. The service I received before coming in was more than exceptional. I've never had a more pleasant and helpful service when trying to make an appointment. I don't remember the young lady's name, but she was very kind with the process. She even informed me that Dr. Schlessinger would be out of town and an assistant would be seeing me. That was reassuring to know who I was seeing before my visit.
When I got the the office, I was very nervous. I went to a Primary doctor prior who was unsuccessful with providing me with information and it had my family and I worried. After filling out the forms for my first visit, I was seen in moments. I didn't have a long wait time in the lobby and once in my room, we got right to the point of finding out what was going on. Photos were taken, information was jotted down. Standard, I'm assuming, but it was nice to know that they were listening to me when I was explaining what was going on. In less than 10 minutes they had an idea of what was going on which was more than helpful. I was relieved that they had a better answer than an "I don't know" which is what I was getting before. FINALLY! An answer! I was prescribed some prescriptions and given information that was helpful. The only thing that would have been a little more beneficial, but not at all an issue, was I would have liked to have more information on what the condition was. I was given a name of a diagnosis, and the prescriptions. I ended up having to look up the information on the diagnosis myself, but it wasn't a deal breaker. i was just happy that I had information.

All in all, I had great customer service, the appointment time is less than a week, my wait time was short and in minutes I had some answers. I would definitely recommend Skin Specialists PC to friends, family, and colleagues. And I definitely will be back in the future.