Perhaps they were unprepared for the increased boo...

Perhaps they were unprepared for the increased bookings over Thanksgiving.

Rooms not ready on time and found dirty sheets (wont say what). Staff seems busy all the time, breakfast overpriced for the quality and service was not great.

Requires multiple follow up with front desk to resolve issues or room service.

More problems than you would like on an overnight stay. However, with some persistence on our part, they did great at trying to solve all the issues that came up during the stay and offered reasonable solutions in the form of room credits.

Would stay again but with much lower expectations (a 2.5 Star with great front desk and management team).