Dirk Hain

Review of Capitol FIAT

Only a meh rating as it took them one hour to chec...

Only a meh rating as it took them one hour to check me in. Service was performed but the dead tail light which I forgot to mention was not changed. Had they checked the dash they would have seen that it warns about the dead bulb.
Checkout person was also rather unfriendly but it was the end of the day.
On the plus side the building and facilities are in excellent shape. Very clean and well decorated. If you have to wait it is at least pleasant.

Update: (moving this review from 3 stars up to 5 after second service)
I today had another engagement with Normandin and this time things went very smooth. The service rep was present and checked my car in very quickly. The service (program a spare key) got done very quickly and Normandin was actually the cheapest service in the area to do this. I ordered the blank key through Normandin and a service rep programmed it to my car which is necessary for a Fiat 500e. Total cost was under $300 which is more than $100 cheaper than other offers I got from various lock smiths.
Service got done in under an hour and a pending recall was taken care of as well during this time. Very happy this time around. Thanks for the service!