We had a long list of shockingly poor experiences ...

We had a long list of shockingly poor experiences when getting flooring for our new build home and will never give them our custom again.
We paid thousands to floor our house and ended up with a carpet we didn't choose, fitted nearly a week late and in a lazy fashion.
I will try not to rant here but a few of these issues include being told 2 weeks before entry date that our selected carpet wasn't available, then having chosen a new carpet, we were phoned the night before carpets were due to be fitted, whilst on holiday, to be told they had ordered the wrong carpet and it wouldn't be delivered on time, delaying our entry and wasting time off work etc.
The carpet fitters left all the waste materials in our wardrobe and didn't Hoover the excess fluff even after receiving a generous tip.
Customer services were blunt, unhelpful, pushy and inconsiderate.
I've never been so frustrated, inconvenienced or lost as much money to any company. I hope we are in the minority and others have better experiences.

The sole positive was the quality of the work by the sub-contracted Karndeen fitter. He worked long hours (having been incorrectly briefed and delayed by Anderson's), was polite, helpful and a true perfectionist in his work. If I knew who he was, I'd recommend him highly.