The room:

The room:
incredibly claustrophobic and old. The beds were comfortable however, and the WiFi worked well.

Customer service:
After scheduling an early check-in over a week ahead of time, I did not find out until my arrival that it would not be granted. Because of the inconvenience I was told we would be getting a call as soon as a room was available. That call never came.

When addressing this with the manager she informed me that I was lucky to get checked in when I did .

The same thing occurred when we requested a late checkout (which was also scheduled ahead of time). For $300 a night I expected more. Incredibly disappointing stay.