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Edina Vargas Duran

4 years ago

This pharmacy is absolute trash, I wish I could gi...

This pharmacy is absolute trash, I wish I could give it -5 stars. I called on June 27th (waited on hold for over 30 minutes to just activate a new perscription and a refil that took literally 2 minutes) for simple pre-natal vitamins and Albuterol (an inhaler so I can breathe!) They said the vitamins would be ready that day after 12 and the inhaler would be ready Monday after 12. So I come today, Monday, after 12, go through the drive though only for them to tell me my perscription was just "activated" this morning, nothing is ready and I have to go inside to talk to someone. I go inside to talk to the lead tech and she said nothing is in the system and I would have to come back again in 3 hours! Are you joking? Not even an apology or a explanation as to what happened? This is pretty serious error as the inhaler is something I NEED. This pharmacy is poorly run, every time I come here I leave irriated. I live 20 minutes away and work in Denver so I never make it to the pharmacy after work as their hours are minimal. And when I'm off, they are closed. This is the 3rd time I've come to try and get prescriptions that take over an hour to wait in line or aren't even ready. Last time I just got it filled off base and paid out of pocket. THIS CLINIC IS HORRIBLE!!!

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