atomthompson2000

Review of Edwards Auto Group

Brought our vehicle in for work already diagnosed ...

Brought our vehicle in for work already diagnosed by another dealership. Work took 3 days and then told there was another problem (which was the root cause). That part would be a 3 day wait. Called on the third day, Tracking shows it is delayed a couple days. Called two days later, The truck got delayed by weather. It will be two more days. Called back, The part is still on back order, we ll have it in another week. How do you have tracking or delayed trucks if the part never shipped??? Explained that I was trying to trade it in THAT night and had a cash offer for $10k. Said I would sell it to them for $10k minus cost of repairs. The General Manager angrily replied, You re not going to tell me what I m going to buy it for! Hello dummy, that s exactly what you do to people all day every day. He the proceeded to treat me like an uneducated child and offered $6k. I will never recommend this auto group to anyone nor give them any business. I ll go buy my TWO vehicles for another dealer.