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Laetitia Rabie

4 years ago

Not happy at all. From the get go I informed them ...

Not happy at all. From the get go I informed them that I have a chronic condition and I accepted the year waiting period for my medication. Almost 2 years later and the only thing that they pay is my contraceptive. I pay the savings amount separate from the normal debit order. I have been paying it so long. I requested that the savings be moved so I can use it. Again I was sent a debit order form to deduct for the same amount that I am already paying and no one is clear on why I need to sign another debit order form if I haven't used any of the savings since last year October. This is ridiculous and now I have to pay for my glasses from my pocket! I have had enough.

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