Chris S

Review of Carnivale Restaurant

Almost everything was great (food and decor were e...

Almost everything was great (food and decor were exceptional - perfect) until something happened...
The owner of the restaurant came out and said we are to get free desserts for our group (our group just had graduated, about 17 people) but never mentioned he would bring it out or what it was. The dessert menu was left out for us so we ordered. When the checks came, they didn't subtract the desserts. They refused to subtract the dessert charge, and actually brought out the free desserts we were supposed to get.

The owner failed to provide us proper service and thus, made our entire group doubt we will come back again.

For myself, I was deeply disturbed and disappointed by this whole situation. An owner who promised us something free then turns his back on us and charge us. All I saw was a trick tactic...