Melissa W

Review of Grand Hyatt San Francisco

Service: 5+ stars; super helpful and kind and had ...

Service: 5+ stars; super helpful and kind and had accomodations for our dog and protocols for covid prevention in addition to an on-sight convenience/cafe bar that was open until 10 or so which was useful

Bay View: 5 stars; view of the coast, Alcatraz, Coit tower, and plenty little gems of the city without direct sunlight coming in. Still so nice even with the smokey haze (gotta love CA wildfires season). You can even crack open the window a little (there's a lock to prevent opening it further) and get some nice breeze in but it's SF so be warned

Room itself: 4 stars; bed wasn't super comfy but I wouldn't call it bad, the front door needs new seals around it (hallway light and noise was very noticeable) and AC didn't seem to be working very well but the decor was a nice contemporary that felt upscale, the toiletries were good quality, and there was coffee, an ice machine, all the usual items. Also the hardwood floors were great since it's a pet friendly room, but beware there is a rug under the bed if you have a naughty puppy but ours did fine with pads set out and trips outside.

Overall I'd definitely suggest a stay!