We stayed in the dolphin tower on the seventh floo...

We stayed in the dolphin tower on the seventh floor with our 4 children for 2 nights. The air conditioner made an annoying sound, similar to a helicopter, every time it turned on. Twice, after housekeeping had been in the room, I found 2 long, thick, black hairs on the bathroom floor. Should have been noticed and picked up during cleaning as the tile is white and shows any dark hairs very easily. The pullout bed in the sofa is very uncomfortable and my daughter hated the bed. For the price of the rooms, the beds should be comfortable even if it is a pullout bed. The beach entry to the pool needs to be scrubbed every day, but wasn't. It was slimy and dirty. Considering that this is a popular area for toddlers to play in the pool, it needs to be kept clean. The valet was absolutely horrible. There were scheduled events on one night and the parking and valet are not capable of handling the increase in guests. We had to wait for quite a while in a line just to get up the driveway so we could get out. The next morning when we checked out, it was even worse. We waited for 1 hour to get our car so that we could leave. I had to wait with 4 small children that had not eaten breakfast, to get our car. We even called down to valet about 10 minutes before we left our room to cut down on wait time. After waiting for 45 minutes, we realized that our key was not properly tagged and they could not find the key to our car. The hotel is beautiful as well as the location, but there were some disappointments and the valet service was completely unacceptable. We will not return.