I booked a 5 day stay at this hotel from Dec 28th-...

I booked a 5 day stay at this hotel from Dec 28th- January 2nd. my room was not cleaned for 2 days straight December 31st and January 1st.when I complained about the issue on the second day I was told that they did not have a full staff for New year's day. That's not my problem I'm paying full price for a full room. I asked to be put in another room I was given a room that was dirtier than the room I was in it had not been cleaned either from the last people who checked out. I tried to stay at this hotel every time I come to town this experience has definitely made me reconsider for future trips.I had the same issue the last time I came to town where my room wasn't cleaned and I had to complain about it