Had a Mustang in for bodywork, when we picked it u...

Had a Mustang in for bodywork, when we picked it up the shifter was ripped out of mount and they wouldn't put it on a lift to help fix it, denied knowing about it being broken, had to drive it to Olathe Ford to get it lifted to fix the mount underneath. Took 10 minutes. Side note, Mustangs are hard to drive reaching through the console to manipulate the shifting fork. Bodywork has held up so 2 stars.