Took advantage of their trade in car value, Tony f...

Took advantage of their trade in car value, Tony from IT didn't respond so I went in person and asked Carlos to help me because we needed a car and he got us the car we wanted, Ricky was my finance guy, quick with the paperwork, explained it, yes the prices are a bit higher but if u don't have good credit, u have to start somewhere. We also got the 2 yr extended warranty to be safe and as of now, all seems good. The reason I gave the 4 stars and not 5 was cuz there was no central air and it was hot and stuffy. Obviously the bigger better dealers that really don't work with bad credit or in house finance, offer cold drinks etc but no biggy. We were in and out within 1 hr and a half. We went a Sunday evening, told us we could go back for them to detail the car since no one was available that day. But we were the ones that didn't want to wait and come back for the car so I feel they were accomadating.