I

Issie Lewis

4 years ago

I have been going here since they opened always ha...

I have been going here since they opened always had great service until recently. I have Done the membership they have had for a couple years now. I found out they were charging my account when they were supposed to cancel it. 4 months of 99$. So i had 8 blow outs to use i asked the last time i was in they told me that. I go in fit a visit yesterday and little did i know i cant use my blow outs because my card was declined for the month of Nov. I told them it shouldn't be because i dont have the membership. I cancelled in July, And could use my blow outs till they were gone. NOPE not the case, i forfeit them if i dont continue a new membership. Which i have to use those blow outs in 1 month so now i have 11 to use but i usually go twice a month. The other option was to pay 45$ for my blow out not have the other blow outs that i didn't know i was paying for. I leave part time In Canada and Vegas so no need to have it while I'm not here. So now I'm out money either way. So frustrated on how this happened. I wouldn't recommend this place ever to anyone nor will I be back after this next month.

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