Mark David Webster

Review of Toronto Hyundai

I booked a test drive for a manual transmission El...

I booked a test drive for a manual transmission Elantra Sport, and when I showed up to the dealership, I was kept waiting, then told that the standard transmission one was sold a few days earlier, and then I was asked if I would be interested in trying the automatic. Now, I recognize it's better for them to sell cars, then test drive them, but I booked the morning off to travel to this dealership, and an e-mail offering to re-schedule a test drive would have saved me the trip and the time.
In one way they did me a favor; they let me know that I should head back to the Honda dealership where I might get better customer service. I can only imagine the service I would receive AFTER I gave them all my money. Ouch!