At the end of 2014 and beginning of 2015, I took m...

At the end of 2014 and beginning of 2015, I took my 2004 BMW in three times for service and asked for the coolant to be checked as the light kept coming on. The first two times I was told there was nothing wrong. The third time, the fix came with a two thousand dollar invoice. When I spoke to the Service Manager about the problem not being noticed the first two times, he did not seem to care.

I was also told of several other repairs that would total an additional five thousand dollars to fix, including several oil leaks that needed to be addressed immediately . This was almost a year ago and I have not seen any oil underneath the spots where I park my car. When having oil changes this year in non-BMW garages, I have asked the technicians to check for oil leaks and nothing was seen except a light engine sweat in October.

Giving two stars because the desk staff and courtesy car drivers are exceptionally nice and helpful. However, BMW Crowfoot will never get another dollar of my money.