Allen Oster

Review of Tiger Sanitation Inc

Worst customer service I have ever received. I was...

Worst customer service I have ever received. I was directly lied to twice by their customer service, once when I signed up and they told me trash pickup was twice a week, only to have my trash picked up once a week. Calling them back only got me the same answer, that it should be twice a week. 5 calls later they finally get someone who figures out where I live and tells me it is actually once a week, oh but no discount its the same price!?!?!

Then When I call to get a courtesy pickup on an unscheduled day, I was promised they would come out (they charge $30 for this service by the way), they did not come out. And only after calling back did someone tell em "it wasnt guaranteed". Why was i not told that when I requested it? I truly dont think they were malicious about it, just incompetent when it comes to customer service. Dont waste your time with this company.