Erica Alexander

Review of Jim Butler Maserati

If I could give 4.5 stars I would. Purchased a use...

If I could give 4.5 stars I would. Purchased a used van there recently. The service was great and I would do business there again. Everyone was very friendly and professional. In addition, there were some computer issues that made the process take a little longer but we were kept very well informed on what was going on and they made sure we were comfortable while we waited.

Next time I would be more diligent in looking over the vehicle. We made the mistake of not trying the 3rd row seats. One of them will not fold down. In my opinion, this should have been taken care of before the vehicle was listed for sale. My husband was able to find one small broken piece that needs fixed. We don't live close enough to take it back to have it fixed so we'll have it fixed locally.

Updated 2/11/21: The service after you walk out the door is not good. Multiple times I was told something was done and it was not.