Very busy as it was half term. I bought tickets on...

Very busy as it was half term. I bought tickets online but discovered you still have to queue up with everyone else so it was no advantage. Then on returning the next day to use our 12 months free access ticket we were told we had to queue again and would have to do the same at every subsequent visit. Kind of makes the order online & free years access a bit of a joke as you don't get in any quicker and seeing as the queues were approximately 1.30 hrs during half term I won't be rushing back.