Quentin Tinner

Review of Amarillo Community Federal Cre...

Rate should be lower but a 1 is all I can give wor...

Rate should be lower but a 1 is all I can give worst service ever. I took my service to another bank months ago because I had a ATM machine not associated with this credit union take and not return my debit card. Then when I called I was told I would have to pay for a new debit card even though I didn't lose it nor was it stolen. After weeks of the run around a manger finally got hold of me asking for the ladies name telling me that because she said that was not their policy and I should have been given a new card with no question asked. I had already switch to a new bank and wanted to close this account but was told it couldn't be done over the phone I'd have to come up their. Fast forward months later I didn't close the account due to all my IRS tax deposits being linked to thos account and being told no changes could be made until the next round or tax refunded. Money has been direct deposited and it shows funds but say none are available. I called and was told the manger on duty didn't now why and that I would have to wait until the manger that restricted the account was their because they dont work on Saturdays. Do not bank with them I banked with then since I was in my early teens and the service have be decimated over the years. Save yourself the time because no one ever knows what's going on and your always given a run around. A 1 star is generous their rating should be 8n the negatives.