Awful experience overall. Upon check in, one of ou...

Awful experience overall. Upon check in, one of our NON-SMOKING rooms smelled of smoke, to which the bellhop admitted to having smoked a cigarette inside earlier. After getting a new room, my partner went to the sauna where the terrible design of the sauna caused 3rd burns on my partner's leg. Sauna staff was helpful giving us burn cream however, front desk staff was dismissive and not helpful; telling us that getting a doctor to look at it would cost us 100 even though the flawed design of the sauna (putting the hot stone brazier mere inches from the door) caused this accident. For 400 a night one should expect significantly better service. I will be avoiding this place in the future and caution you too as well.