I had my 17 year old Dodge Ram 2500 4x4 towed to T...

I had my 17 year old Dodge Ram 2500 4x4 towed to Thompson Enterprises (T.E.) following a minor crash. What a stroke of good luck that was. T.E. is a small family owned business run by good, salt-of-the-earth folks. Mike is the owner and manages the shop and his lovely sister and mom, Rebecca and Vicky run the front office. You are in good hands here, as I will explain:

The damage to my truck was superficially minor, but mechanically complex as it was to the front end of a 3/4 ton diesel 4x4. Mike really seemed to know his stuff, so I decided to get the rest of the truck painted and some other little nags fixed since I had it in the shop and the old girl was showing her age.

To say that Mike and the T.E. crew exceeded my expectations would be gross understatement and disservice. They hit it out of the park on so many levels. Not only was the crash damage challenging, but it was fixed expertly and the rest of the body work is something to see to believe.

There are a hundred ways a body shop can make a little extra by cutting a corner here and there. Not only did Mike and crew not cut any corners, they did things the right way at every turn. The old girl was full of little surprises, and it would take a mile of space to list each issue that Mike found and fixed right, versus the cheaper quicker route. One example of this was finding rust in an out of sight interior door panel. 95% of shops would have left it since fixing it costs them money, leaving it to rust through in a few years. Mike calls and lets me know that it'll take a few days more because they are cutting it out and welding in a clean piece of steel. All for the price quoted originally.

Taking a little extra time to get the job done right pays huge dividends in customer satisfaction, business reputation, and mutual peace of mind. I wish more businesses were like this one.

I went from being embarrassed of my truck to being very, very proud of it and highly recommend Mike, Rebecca, Vicky and the crew at Thompson Enterprises if you need your vehicle fixed. This is the way it should be.