Tomasz Pasternak

Review of North York General

This is generally a good hospital but the wait tim...

This is generally a good hospital but the wait time can make things difficult sometimes.

Fortunately during my visit at around 3am things went relatively quickly.

I had triage, registration, blood work and an IV with pain meds and fluids within about 15 minutes.

The folks at the ER were very nice albeit a bit busy. But they were understanding and accommodating to me which I really appreciate.

Stana was my technologist later in the morning and she was fantastic. She explained everything and was very professional. While waiting for the results of the DI, I met a volunteer named Christian who was super nice directing me where to wait and offered me a cup of tea as j was having trouble keeping my eyes open after only sleeping for about an hour since I first arrived at the hospital.

The green zone is absolutely the worst though. I had two different people tell me "I can't help you" when all I did was ask my place in line because I've been here for over 2 hours and at the hospital for over 4. Absolutely ridiculous. No empathy, nobody cares. That's a real piss off since all I was waiting for is a doctor to tell me what's in a report from DI which has been prepared hours ago.

Ultimately my diagnosis led to a surgery consult which was scheduled VERY quickly- about a week later. My surgeon Dr Jain was incredibly professional and so kind. He explained everything in explicit detail and assured me I'd be taken care of. On the day of the surgery I was really nervous but again Dr Jain was there for me, assuring him and his team would do their utmost for my safety and comfort. It's now been several days after my surgery and I am healing well though in quite a bit of pain still.

I just want to express my deepest gratitude for the countless people involved in my care from ER to OR. They do a largely thankless job and make such a difference in the lives they touch. Thank you for helping me.