Obviously reviews mean a lot to Woody Anderson For...

Obviously reviews mean a lot to Woody Anderson Ford in Huntsville. With some confusion over a recall letter I received, and me being told one thing and then another, I gave them a low review.
Less than an hour after I made the review, I got a phone call from the General Manager. He was highly concerned, apologetic, and wanted to know what they could do to resolve the issue. He went above and beyond what I expected to get this issue resolved. I told him that I did not want special privileges. He felt like them going the extra mile would be fair to compensate me for the problem. He and I got it all set up and ready to go. Less than three hours later the Service Manager called me as well. He was unaware the General Manager had called me earlier. He wanted me to know that all Ford customers are important, but when it is a vehicle purchased at Woody Anderson, it is of highest importance to them. I think this speak volumes for what Mr. Woody Anderson established and built from the ground up. I proudly change my one start to a five star rating. Exactly what happened is what I always thought Woody Anderson Ford in Huntsville, AL stood for! In the end they did not prove me wrong! Today, 12/6/19, the issue was addressed and my recall was taken care of.