Arrives yesterday. Happy hour at Grand Cafe on coc...

Arrives yesterday. Happy hour at Grand Cafe on cocktails from 5:00 pm-6:00pm.
It is 5:05 pm and had to wait a good 10 minutes before we were helped and no it was not busy.

Me: like 2x cocktail
Operation: sorry not possible the evening crew is not there yet
Me: ?? Can I already order
Operation: No evening shift is not there yet.
Me: After all, it was 5:00 PM
Operation: yes, you are right.
Me: In my opinion, the evening shift is late for their workplace, there is no management here who directs / corrects the team where necessary.
Operation: yes several
Me: ??
Operation: sorry.

We decided to leave, except for the feeling that the (welcome) cocktail was given to us.
So bad.....