Beautiful views as it states in on the website, ho...

Beautiful views as it states in on the website, however the service is remarkably poor. There were insects and ants crawling around the room, and the shower head was broken. When we ran out of clean towels, we called the reception only to have them not deliver. This happened multiple times.

Once we came back to our hotel after walking and exploring the town, we discovered bird poop on our bedsheets, AFTER they had been changed. Our A/C broke one night and we were miserable. They ran out of pool towels one day at 11:30am and said "sorry we don't have anymore," forcing us to drip dry.

All in all not the 4 star experience we were hoping for. I was torn between a 3 star and 2 star rating, because it's probably a 2.5 star but because of the horrible pillows that are so hard and uncomfortable, I went for a 2 star.