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vipin kumar

3 years ago

Nice property, rooms, food & courteous staff, but ...

Nice property, rooms, food & courteous staff, but something was missing from the experience i.e. proactiveness from staff to provide delight in terms of service. For many things we had to ask them. Though we were provided with everything thing we asked but when hotels are competing for customers, they should not look like mundane when providing services.

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