For :

For :
1) competence of the medical profession, although not always very communicative for some
2) very good interface service between families and department heads

Against :
1) aggressiveness of certain staff members (hepato-gastro department).
-> following requests from me deemed repetitive (yet always formulated with tact and politeness), 1 nurse and 2 or 3 people from the floor staff took a hold of us ...

-> my 87-year-old father paid the consequences: verbal attacks, derogatory remarks, meal trays placed dryly without a word, ... Intolerable