Unfortunately, my Samsung smartphone fell off.

Unfortunately, my Samsung smartphone fell off.
Didn't want to get it repaired and bought a new one.
When installing my new smartphone, I was no longer able to pair my GearFit2 Pro bracelet with the new device.
When installing on the defective device, a lock was hewn into GearFit2 that I, as owner of my Gear, can no longer unlock, although I have access to my Samsung account, I was able to remove the device there, but the lock remained in it.
For unlocking on site, Samsung has now charged me 29.90 on the line, which I find to be a big mess.
I did not decide during the original installation that an additional lock that cannot be unlocked by me should be hewn into my Gear. At least one should be explicitly advised here during the installation.
At the latest with access to my personal Samsung account I, as the OWNER, MUST have the power to unlock the device myself.
These fitness bracelets are not so valuable now either.
I would have expected here from Samsung Center on the Zeil goodwill on site and would not drive home again, write to Samsung Germany etc. etc., I have no time and no desire for that.
For me after 10 years of Samsung smartphones and tablets, etc., the last product I bought from Samsung.
I don't let my money be pulled out of my pocket.