The most confused group of monkeys at a switchboar...

The most confused group of monkeys at a switchboard!

My service was interrupted, after making a call to the bank to verify my recent payment was cashed, I called them to notify them of a problem. I was informed I had already "wasted my allotted Bytes for the month." and would have to wait for my renewal date. After trying to show the flaw in the girl's logic between a "slow down" and "complete shutdown" of service, I lost service from my cell phone, which dropped the call. (BTW, my cell service and internet come from the same tower). After 2 hours, my phone rang again. Checked the internet, it was back up in full force. Hit Facebook, found a blog about what was really happening with the service. People are not happy with SCC... and for good reasons.