Buying my car there from Kevin Warren was GREAT, w...

Buying my car there from Kevin Warren was GREAT, wonderful customer service!! The problem was when I took my car in for it's oil change. I was in there for hours and the person put me down for things I didn't ask to be done. There was another gentleman there the same time I was and after hours they came in and told him they wouldn't be able to get to him because he had stuff in the way of them working on it. This was after 2 1/2 hours of us sitting there. needless to say he was pissed and rightfully so. It took me less time to buy my car than it did to get the oil changed. Sad