Rita Chuang

Review of South Bay Mercedes-Benz

Worst experience ever! Please do yourself a favor ...

Worst experience ever! Please do yourself a favor and do NOT waste your time coming here. We have spent over 7 hours here, and nothing was resolved.

We called in the morning to make an appointment. My car was here since 9am, paid $200 for inspection for a door handle malfunction. It is 4pm and they still have not inspected the car. Then they came back with a 1k quote on top of the $200 already paid and refused to let us see what was actually needed. This place is poorly run.