I am a victim of a stolen identity and fraud. My i...

I am a victim of a stolen identity and fraud. My info was stolen and sold maybe 6-7 years ago and despite having a permanent alert on my credit, stuff falls through the cracks and I have to close accounts I did not open frequently. Very rarely do they make it to the point of collections. I have dealt with many collections agencies and Hillcrest and Davidson has proven to be the most unprofessional and outright disrespectful group I have ever dealt with. They have treated me as if I am a criminal vs. the victim, speaking to me with disdain. Terribly unpleasant people. It has also taken almost 2 months for them to get me the necessary paperwork to take to the police so that I can get the fraudulent debt off of my credit. It took me following up multiple times to finally receive next steps. My experience with this group has been quite painful.