Cynthia Skief Review of Greater Houston and South Texa...
Blazer Real Estate Services that owns Brazos Senio...
Blazer Real Estate Services that owns Brazos Senior Villas (ROSENBERG, TEXAS) is allowing the new property manager to retaliate, bully, and harass me because I use the amenities. She lacks customer service, rude, unprofessional and childish. I have turned in multiple complaints and they have NOT corrected her yet. When I turned in a complaint about my neighbors dog barking; front door locked at 10:20 am and no handicap accessibility (it opens at 10 am); no remote control in the fitness center because she has put it in her desk drawer; remote in the activity room missing; and then today she has locked the computer so that I do not have access to it. The very next day she tells me that I can not use the Craft Room (which I have been using for over 4 years) as an office space. I read in the Craft Room; but she is retaliating because she is half doing her job. She thinks she can control when and where I go (well that's not going to happen); this a senior facility; but I am very active and she thinks I am going to sit around in my apartment and not utilize the amenities (while the employees think they are at home). The housekeeper uses the computers more than we do (I have pictures). The housekeeper brings her daughter to the property to use the amenities; the floating property manager brings her son to use the amenities. I am confused....we pay rent and we are entitled to the amenities. Somebody forgot to read the lease agreement. Or the line has been moved? The property went from being a very quite and warm place to a very loud atmosphere and unprofessional staff on board. Lacks customer service! Seniors should not be treated this way.
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