emailed customer service over a month ago with a c...

emailed customer service over a month ago with a complaint still have not had a response. Everything that needed to be done I had to make multiple phone calls for things that broke a month after moving in which was both of my tub showers could not convert from bath to shower and both of them needed replacing, I have a duplex and the soundproofing is TERRIBLE and I mean TERRIBLE. When I finally had someone come to my house and fix my shower it was pointed out that when my flooring was cut for my bathroom it was cut too short and instead of redoing it they just put silicone over it hoping I guess that I would not notice. I was told as the floor is already on they can't remove it and put even more silicone on the floor so it wont lift. I am not the contractor that put the flooring in when it is clear that it was done wrong in the first place which was made apparent by the use of silicone. When your clients are spending three hundred and fifty thousand dollars or more for a house they want everything perfect and I am not an exception from that, take pride in the finished outcome instead of cutting corners