Caryn Charlie Review of Carbon Computing
In April of 2012, my MacBook's warranty expired an...
In April of 2012, my MacBook's warranty expired and of course, it started acting up...strange issues like frozen, pixelated screens, grinding noises, etc... I called Carbon Computing and dealt with Melissa.
She was so professional, asked detailed questions and gave clear answers. She sent me a quote and not long after, I was in the store, handing over my "baby" to her. She was confident that they'd have it fixed before the end of the day. I felt a little stressed as a self-employed person, running two companies from this MacBook....but just over an hour later, I received a call from her saying they were all done.
Once my jaw left the floor, I headed over and picked it up.
New hard drive, new memory, diagnostics run, the whole nine yards.
The price was incredibly reasonable and to this day the computer has not even flinched, frozen, stuttered, anything. It runs like lightening speed and is great. Melissa even sent an email afterwards to follow up and ask if my restore went okay and if there was anything else I needed help with or questions answered.
I won't be going anywhere else to have repairs done on my MacBook "baby". This place is awesome.
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