Greg Viudez

Review of TROPICAL CHEVROLET CHRYSLER JE...

99.99 % of what I could say about this superb car ...

99.99 % of what I could say about this superb car dealership are all positive ones especially to the team of salesmen Alfonso and Jose. From the time I stepped into the yard up to the time I drove away with my newly purchased car, these 2 guys have had rendered an exceptional and impeccable customer service. Also, I would like to mention the untiring assistance of the finance manager and the insurance guy on during that time and I just apologize for I don't remember their names.
And the 0.01% of my comment deals with some negativism coming from the eyes of a customer service professional like me. No beating around the bush but I just noticed that there seems to be some bureaucracy in your dealership system because every move or step taken by the salesmen I dealt with entailed waiting, waiting and waiting. I practically spent the whole morn and late afternoon sitting around just to wait. I don't have any idea about your organizational structure but reviewing it would help in a swift, expedited and express out in benefits of your valued costumers, and I thank you all!