Drew Ogden

Review of JW Marriott at Lenox

GPS led straight to the door and the parking was n...

GPS led straight to the door and the parking was no issue, I never got my room key to work for the parking deck but getting in and out was very easy. Visited the connected mall as well as hotel gym and pool. We we're mistakenly put in a room that wasn't ready and all of the staff commented on our patience and understanding, but it really did not feel like a long wait until everything was figured out. My son also enjoyed the Christmas decorations,hidden elves, and lots of the lights on the third floor.