S Fleming

Review of Fitbit

Used to love Fitbit, then the bands had issues. No...

Used to love Fitbit, then the bands had issues. Not just me, but my wife as well. Fitbit sends you new bands, yea. Next, the button stops working. Fitbit sent us a refurb Fitbit - but it did not work. Now, they won t send a replacement for the replacement - they say their warranty has changed and they can only offer a discount on some new Fitbit trackers - ??? WHAT? spend more money instead of fixing and existing issue ??? NOPE. Fitbit no longer recommended. Their products don t last and you have my story above for their support. I ve bought two Fitbit Charge 2 s, both have band issues, one had a button issue and they won t fix it. Both my wife and I are very disappointed. These products will not even last a year without issues. Lost my votes, lost my support of Fitbit plus my family s, plus my friend s. I no longer recommend Fitbit.