I've been bringing my kids here since the first on...

I've been bringing my kids here since the first one was born 10 years ago, mostly a good hospital with little complaints except for recently. The last time we were here there was a giant fight right in the middle of the waiting room and we waited almost 4 hours to be seen. This time I am writing this as I sit in the waiting room going on 6 (SIX) HOURS. When I asked the nurse about how much longer we would be waiting she responded with " I'm sorry, we have alot of kids who are actually sick". She doesn't think that I WANT to wait this long for fun right?! I have literally NEVER waited at ANY hospital in ANY of the multiple states we lived in for this long. Please, for the sake of the kids... get it together.